Priority Pool Service

Crystal ManleyWolters in the last week

Shawn really helped me out and was such a joy to work with. Everyone is so helpful and great 👍

Breanna Nash in the last week

I have to share my amazing experience with Priority Pools and the tech that serviced my pool! Shawn provided great service, was prompt and also very knowledgeable!! If you need your pool serviced I would call this company. Prices are great too! Thanks

peter wycoff in the last week

​Stay away—sales-driven company with terrible weekly pool service. ​I hired Priority Pools based on their high ratings, and over the course of more than a month under their care, my pool was green with algae. ​Key Issues: ​Constant Upselling: Right after onboarding, they tried to sell me unnecessary overhauls—including a new saltwater cell, completely missing that my pool already had a one-year-old salt system running. ​Poor Tech Knowledge & Reporting: The technician assigned to my weekly route didn't speak English, which doesn't have to be a problem, but he didn't seem to know I had a saltwater pool despite my messages to the company and they assured me that he was aware. Weekly reports lacked basic chemical breakdowns and only provided a photo of a meter. ​Weeks of Ignored Algae Blooms: Despite multiple messages alerting them to worsening algae over several weeks, proper testing (like CYA) wasn't done until a company leader flagged it when called me after I notified them I was cancelling. ​Offering free service doesn't fix persistent bad service. I had to hire outside help just to restore my pool. Look past the marketing and check their most recent 1-star reviews before hiring them. I don't take this review or my experience lightly, I don't do bad reviews.

Janine Collin in the last week

This company has been one of the most reliable pool companies I have ever had. They’re very communicative, reliable, and responsible. They make sure everyone is on the same page and make you feel important. Kayla is great, very helpful, and is always ready to listen to my needs. I spoke to Dina and she is always eager to help. Thank you al, great company.

PM Jarman in the last week

David did a great job. The new switch works. Thank you. This pool has really stressed me out. I also want to thank Julian, Nathan and Will for jobs week done