Do not enter standing water or touch electrical devices, outlets or panels in a wet area. If there is an electrical hazard, keep clear and get appropriate professional help.
Do these first
Use the nearby fixture shutoff if you know it. For a major uncontrolled leak, the home's main water shutoff may be necessary.
Move belongings away from water and contain minor water only when it is safe to do so.
Sink supply, toilet, water heater, appliance, ceiling, wall, or an unknown source helps determine who you need.
Hidden leaks and damaged materials should be assessed rather than destructively explored.
Who do you need?
Pipe, fixture or water-heater leakA qualified plumber is generally the right starting point.
Appliance itself is leakingThe problem may require appliance service after the water supply is controlled.
Significant water damageAfter the source is stopped, drying or restoration help may also be needed.
Get clarity before work begins.
- Is there an emergency or service-call fee?
- Can you explain the source before recommending repair?
- Is the estimate written?
- Does the repair include a warranty?