FIRST: Are you in a dangerous traffic position?
Prioritize personal safety and emergency assistance when necessary. Do not attempt roadside work where traffic or conditions make it unsafe.
What kind of help fits?
01Flat tire
Roadside tire service may be enough if you have a usable spare and the vehicle is in a safe service location.
02Battery symptoms
Clicking, dim lights or no crank can point toward battery help, but not every no-start is a battery.
03Mechanical failure
Overheating, fluid loss, collision damage or serious warning signs may make towing safer than trying to drive.
04Know the destination
If towing is needed, ask where the vehicle is going and how mileage affects the total price.
BEFORE YOU HIRE
Ask before dispatch.
- What is the callout or hookup charge?
- What mileage is included?
- Are there after-hours or storage fees?
- What is the estimated arrival window?