Stay clear of damaged wiring or energized equipment. Do not open electrical pool equipment yourself.
What changed?
Note green, cloudy or unusual water and whether the change was sudden.
Observe whether the pump appears to run and whether return flow seems unusually weak.
A persistent unexplained drop may warrant leak investigation.
Record unusual noises, visible leaks and error codes without dismantling equipment.
Ask these questions.
- Is the visit maintenance, diagnosis or repair?
- Is there a service-call fee?
- Will you quote parts and labor before repair?
- What warranty applies?