STOP using it for smoke, sparking, overheating, a gas smell or active leaking.
Disconnect power only if it can be done safely. For a suspected gas leak, leave the area and use appropriate emergency guidance.
Useful checks before you call
01Identify the appliance
Record the brand and model number if safely accessible.
02Record symptoms
Note error codes, unusual noises, leaks, temperature changes or when the problem occurs.
03Check basic power
If safe, confirm the appliance has power without opening panels or bypassing protection.
04Repair versus replace
Ask for diagnosis and total repair cost before committing, especially for an older appliance.
BEFORE YOU HIRE
Ask these questions.
- Do you service my brand and appliance type?
- What is the diagnostic fee?
- Is that fee applied to the repair?
- What warranty covers parts and labor?