Tonis Garage Doors

Jonathan G 2 months ago

I had my 16-foot garage door serviced on March 31, 2023. I specifically requested that the door be balanced and the springs replaced. The work included two springs, bearing plates, and bearings, and the total was nearly $450. Just over three years later, after only a few thousand cycles at most, the door is wildly out of balance again. With the opener disconnected, I used an equipment scale and measured approximately 35 pounds of lifting force at the bottom of travel and 21 pounds at the halfway point. The door is now as badly balanced as it was before the repair, possibly worse. I knew at the time that nearly $450 was not a bargain, but I was already in the middle of epoxying my garage and wanted the job completed. I would have let the experience go had the repair held up. Instead, I am now dealing with the same problem again after what I consider a very short service life for replacement springs. What finally set me off and sent me to write a review was my girlfriend's abused garage door. She uses it far more often than I use mine, has never had the springs serviced, and yet it is perfectly balanced. After finding my receipt, I also saw that the warranty was only one year on both parts and labor. In hindsight, I should have treated that as a red flag. A spring and balance repair at this price should last substantially longer than this under ordinary residential use. I am extremely disappointed by both the value and the apparent quality of the work. I regret paying a premium price for a repair that did not provide a durable result. I am leaving a two-star review because the technician was personable and pleasant, even though the work did not hold up.

Colton Christiansen 4 months ago

Garage door wire came off the wheel drum. Josue did a great job getting it handled for me. There was a price communication with their dispatchers but he was professional about getting it handled to my satisfaction

Revega Kitchens 6 months ago

I had a great experience with Tonis Garage Doors. They served me very well, providing professional service. The team was knowledgeable, efficient, and ensured everything was working perfectly.

Ebby Ostrosky 7 months ago

Anthony and his awesome assistant (his name is slipping my mind because Anthony was doing most of the discussion) were great. From start to finish, they were awesome—nice, thorough, genuine, and honest every step of the way. They showed up on time, listened carefully to what I wanted, and offered thoughtful suggestions that improved the project without upselling anything. Their workmanship was top‑notch, and you could tell they take pride in doing quality work. They kept the worksite clean, communicated clearly, and followed through on every promise. It’s rare to find tradespeople who are as reliable and friendly as these two, and I couldn’t be happier with the results. If you’re looking for honest, skilled, and dependable service to replace your garage, you won’t regret choosing them. Highly recommend.

Greg Condon 7 months ago

Arrived early. Explained everything well and recommended what I needed. Completed the job in a timely manner. Would definitely recommend them again.