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What visitors are saying
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Richard came out with hours of our call to give us an amazing quote and explain the details of installing a new unit. Richard and Elite are professional, fast and knowledgeable. Today (10/6/2027) I had another amazing experience with Elite and their technician Jairo Galvan. Jairo was on time, respectful of my property and sloved my heating issue. My HVAC unit is very complex (and too difficult for many technicians to work on), but Jairo was able diagnose and correct the issue quickly. After his work was complete he made sure that all my systems worked and provided documentation. Thanks to Jairo my home is back on track towards closing. Thank You, Ryan-Paul Anderson Gross
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It was very eye opening, 8/201; I had a new 5 ton Trane system installed, replacing a 3 1/2 ton system. Costing $12,000. I then had the recommended maintenance where I was advised that my duct work needed to be updated and a second return added for $1,500. I have tried to reach someone at Elite I’ve left 2 phone messages and sent 2 emails to no response. Why was too large of a system installed and if the duct work needed updated why was it not brought to my attention when it was installed? So I could make an informed decision.
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Service Call 9/14/2026: I noticed water today leaking from my almost new (May 2026) AC unit. Since my system is under warranty I called Elite and they were able to send out technicians this afternoon which I very much appreciated. Jairo and Alan arrived ahead of schedule and quickly diagnosed the problem as a blocked condensation drain on the outside of my house. It took them some time to locate the drain which was covered over (buried) with rocks and was adjacent to the drain for the hot water heater. They were able to unblock the drain and noted all AC units require a way for water to drain. What surprised me is that this issue was NOT addressed when my new unit was recently installed nor during semi annual checks by Elite on my system or when a tech came out after the AC installation when there was an issue with the thermostat. It seems to me ensuring the condensation drain is able to drain should be part of any/all AC or hot water heater system maintenance being done. Luckily I noticed the leak quickly and Elite got here the same day before any damage was done to my system. I appreciated that Jairo took the time to explain what I need to do to keep the area unblocked (dig a deeper hole and line it with bricks). He also ensured the switch was dry and made some other tweaks to the wiring in my unit. Previous Reviews from 2025: Addendum: Elite came today to do routine maintenance on my A/C unit. The tech, Richard M, arrived on time, and performed a comprehensive system check and cleaned the condenser. He recommended I get a mesh cover to prevent pine needles and leaves from entering the A/C unit. I was pleased with the service, and decided to join Elite’s yearly maintenance program, which includes an A/C and heating inspection and plumbing/hot water heater flush. Earlier post from Feb 2025: This is my first experience with Elite. I decided to have them inspect my furnace after hearing positive things about their company from friends and neighbors. My tech Cristi arrived on time and did a thorough inspection of my unit. I was impressed with her knowledge and professionalism. It was an overall good experience. I was told I have no current issues with my furnace. I will use Elite again in the spring to check my AC unit.
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Great customer service. Very knowledgeable technician
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no complaints. Great customer service always!
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